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Usage Note 44538: Custom details tags do not appear in the export definitions for SAS® Marketing Automation

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The SAS® Marketing Automation 5.4 User's Guide, Chapter 2, "Defining and Administering Campaigns," page 39, says:

Campaign and Communication folders contain the set of standard fields that are associated 
with campaign and communication definitions. Also displayed are custom details that are 
associated with individual campaign definitions and communication definitions that are unattached
to an export definition or that use an export definition that is based on the same information map.

This information is not correct. The custom details tags are not shown in the export definition.

In order to add custom details to an export definition, associate a tag with the custom detail when you create the export definition. Use the same tag name for custom details that are the same across multiple campaign or communication templates.

SAS® Customer Intelligence Studio enables you to add a custom detail that is associated with a campaign or communication to your export. SAS Customer Intelligence Studio enables you to do this because it is aware of the specific template you are using.

This behavior is an improvement over SAS Marketing Automation 4.4 and 5.1, in which an export might reference custom details from templates that you are not using. This previous behavior could result in null values for these fields in the output.

The documentation is expected to be updated in a later release.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft Windows Server 2003 Enterprise 64-bit Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft® Windows® for 64-Bit Itanium-based Systems5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows XP 64-bit Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition5.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x645.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 20085.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x645.46.1_M19.2 TS2M39.3 TS1M0
Microsoft Windows XP Professional5.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Enterprise 32 bit5.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Enterprise x645.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Home Premium 32 bit5.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Home Premium x645.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Professional 32 bit5.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Professional x645.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Ultimate 32 bit5.46.1_M19.2 TS2M39.3 TS1M0
Windows 7 Ultimate x645.46.1_M19.2 TS2M39.3 TS1M0
Windows Vista5.46.1_M19.2 TS2M39.3 TS1M0
Windows Vista for x645.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled AIX5.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled HP-UX5.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled Solaris5.46.1_M19.2 TS2M39.3 TS1M0
HP-UX IPF5.46.1_M19.2 TS2M39.3 TS1M0
Linux5.46.1_M19.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.